How it Works

How it Works

If you have problems like screen damage needing replacement, liquid damage or battery overheating, etc. for any old as well as for the new model of HTC products. Then, we are able to resolve all such issues very quickly, as we have a huge inventory of all HTC  devices at our Samsung Repairer workshop.

Step 1– Getting your Quote and  Make an Online Payment

Request a repair quote by filling in the repair quote request form or by using our Live Chat. Once you have agreed to the quote we take a payment of £17.50 upfront payment, this will be deducted from your repair quotes final payment.

Make an online payment through any of your Debit card, Visa, Mastercard, Pay Pal, American Express as stated in the e-mail which you get in response of requesting a free repair quote.

Step 2 –  Send the faulty HTC Device to our repair centre

Our trusted UPS courier service will pick your device up from your location at your convenient time.  A confirmation email will be sent to you as soon as we receive  your device at our workshop. You will be given repair status updates during the time your  device is with us allowing you to comunicate with us at all times. You can also drop your device at any UPS drop off point once we have sent you a label for your item. Some customers will use royal mail to post there items this is okay too, be sure to put your repair reference number inside the package.

Step 3 –  Repairing work and its cost

The quote you were given for your repair will not change unless you have booked in for only diagnostics. You will be sent a confirmation email on completion of repair pointing to your login account where you can make the final payement.

The diagnosis and repairing work will start as soon as we receive the device. After  complete diagnosis and ascertaining the real repair issues, a final repair quote is prepared and mailed to you for consent. After receiving the consent we fix your device and get it sent back to you as sooon as possible.

Before dispatching the device, we undertake a final check-up of the device to make sure its proper functioning. All this is done to give you a 100% satisfied result with the repair we have carried out for you.

Step 4  – Return of the perfectly working HTC device to you

Once our testing process has been carried out we will arrange the return of device to an address of your choice anywhere in the UK. You can schedule this as per your timings of availability in your home or place of work.  HTC repairer will give you a 12 months warranty on the repair we carry out for your peace of mind.

“Get a free repair quote for any type of fault or damage issue”

NOTE: Before placing any device to us for repair work, we recommend to back-up all your device data, remove the SIM and Memory card from it. Back up service available on request.

Walk-In-Customer facility at our repair centre in Manchester

Just call us– 0161 883 2899 and locate our repair centre near to you. If you can reach us physically,  then drop your device and get it repaired while you wait in our Manchester Store. It is the fastest mode of  getting your device repaired there and then. Some repairs can be completed in as short as 20 min !

Only severely damaged or any intricate issue may take more than 1 day to fix it. A cost-effective price and pro active approach is applied to the repair process and procedures.

We provide you with:

  • Faster turn around time
  • Use only Grade A parts for replacing all faulty and damaged parts
  • A 12-month warranty is provided on these parts